Privacy Policy

Effective Date: July 17, 2025

SellerRoot.com (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit or interact with our website and services.

By accessing or using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Data We Collect

We may collect the following types of personal data:

a. Information You Provide

  • Name, email address, phone number, business details, and billing information
  • Messages or inquiries submitted via forms or email
  • Information provided when signing up for newsletters or consultations

b. Automatically Collected Data

  • IP address, browser type, device information, location (approximate)
  • Usage data including pages visited, time spent, and referral URLs
  • Cookies and similar technologies (See Section 6)

2. How We Use Your Data

We use your personal data to:

  • Provide, maintain, and improve our services
  • Respond to inquiries and offer customer support
  • Send newsletters, updates, or marketing communications (you may opt out)
  • Analyze traffic, performance, and user behavior on the website
  • Comply with legal obligations or respond to lawful requests

3. Legal Basis for Processing (Under GDPR)

If you’re from the European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the specific context:

  • Your consent
  • To fulfill a contract
  • Compliance with legal obligations
  • Our legitimate interests (e.g. improving services, fraud prevention)

4. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your data with:

  • Service providers or subcontractors (hosting, analytics, email delivery)
  • Law enforcement or government authorities when required by law
  • Business partners with your consent (e.g. referral programs or collaborations)

All third parties are bound by strict confidentiality and data protection obligations.

5. Data Storage and Retention

We store your data on secure servers and retain it only as long as necessary:

  • To fulfill the purposes outlined in this policy
  • To comply with legal, tax, or regulatory requirements

Data no longer needed is securely deleted or anonymized.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential cookies: For site functionality
  • Analytics cookies: To understand usage patterns (e.g., Google Analytics)
  • Marketing cookies: To show relevant ads or content

You can manage cookie preferences through your browser settings.

7. Your Rights

Under Indian Law (DPDPA, 2023):

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent at any time

Under GDPR (EU users):

You have additional rights to:

  • Object to processing
  • Data portability
  • Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at hello@sellerroot.com

8. Children’s Privacy

We do not knowingly collect personal data from individuals under 18. If you believe your child has provided data, please contact us immediately.

9. International Data Transfers

We may transfer data to servers outside India or your jurisdiction, including the US or EU. In such cases, we ensure adequate data protection through contractual safeguards or standard contractual clauses (SCCs).

10. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or alteration. However, no online system is 100% secure, so we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the “Effective Date.” You are advised to review this page periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, contact:

SellerRoot
Email: hello@sellerroot.com